Documentation

A part of the LRS Managed Service may be to install, configure and implement the LRS software solution. The exact nature of this stage will depend on whether the solution will be a new service that is implemented for the first time or the work entails replacing an existing print solution already in use.

During an implementation phase, LRS delivers:

• Software & Architecture High-level Design (HLD) and Low-level Designs (LLD)
• Implementation of the design
• Solution testing all the way through to User Acceptance Testing (UAT)

In the scenario where LRS software is replacing a solution that is already implemented in production, one needs to consider any changes to the architecture that the customer wants or is required to make before the service goes live. An example of this is the situation of moving from an on-premise installation to a cloud infrastructure. If no such changes are involved, then the Transformation stage would typically not be required. In this instance, where the HLD and LLD have been produced by the customer or a third party, LRS must provide sign-off on the design prior to taking on the Managed Service to ensure the designs meet LRS standards and will support the contracted SLAs. This sign off is part of an LRS software assessment process.

With a traditional on-premises infrastructure option, the customer maintains complete control over all print software. The on-premises solution offers:

• Complete customer control over the print environment, thus ensuring seamless integration with existing systems and networks.
• Protection: with LRS’ built-in security and your management of the hardware, you have complete control in protecting sensitive documents and data with robust security measures, all customized to meet your specific requirements.
• The ability to scale printing capabilities based on evolving business needs without compromising on performance or efficiency.
• The ability to meet unique business, regulatory, and compliance standards with ease, thanks to the adherence to your internal policies and guidelines.

For a simpler approach to print software management, LRS’ hosted, managed solution provides an alternative option to the on-premises model. The LRS-hosted solution offers the following benefits:

• All hardware required for hosting your print solution is owned and managed by LRS. The environment utilizes best-of-breed datacenter, networking, and security tools.
• Full LRS responsibility for maintenance tasks, updates, and patches, to ensure your print software runs smoothly at all times.
• Ability to access your printing solutions, securely, from anywhere — enabling your workforce to print effortlessly.

LRS’s hosted print management Platform-as-a-Service (PaaS) is underpinned by an uncompromising cybersecurity methodology, resilient network architecture, system automation, and layered data protection. Each of the areas below play a crucial role in providing the highest quality solution.

Cybersecurity

Within the LRS PaaS offering, a defense-in-depth strategy is fundamental to fortifying the entirety of the print solution. Robust Extended Detection and Response (XDR) systems are in place for continuous monitoring of anomalous activities and potential threats. Scheduled penetration testing and methodical security assessments by LRS experts contribute to proactive vulnerability management.

Embracing the principle of least privilege, LRS staff meticulously configure access controls, thereby reducing potential attack vectors. A Zero Trust architecture governs system access by mandating rigorous authentication and authorization procedures before granting any permissions. Layered network and application protections—including traffic filtering, inspection, and policy enforcement controls—help mitigate external threats and unauthorized access. These measures are complemented by a Security Information and Event Management (SIEM) system, ensuring real-time monitoring, prompt threat detection, allowing for rapid incident response. LRS establishes an unwavering, secure print management ecosystem that enables seamless business operations within a robust cybersecurity framework.

Networking

LRS has engineered its networking infrastructure to support accessibility through cloud connectivity options aligned to performance and connectivity requirements. We use modern networking services and proven design patterns—including routing, segmentation, and load balancing—to support security, performance, and resiliency objectives. 

Resiliency considerations may include geographic separation, redundant components, and diverse carrier connectivity to reduce single points of failure. High-availability patterns can be implemented at multiple layers, with failover configurations based on workload requirements and recovery objectives.

Infrastructure and Configuration Management

For our advanced PaaS solution, LRS places a distinct emphasis on streamlined development and configuration management of the underlying technology infrastructure. Our approach fully leverages automation to optimize the setup and maintenance of infrastructure components. Automated processes are incorporated in all aspects of the service, from provisioning and scaling to configuration updates and monitoring. Code pipelines drive these automated actions for seamless integration, testing, and deployment of infrastructure changes.

Standardization ensures consistent configurations, thereby minimizing variability and potential points of failure. With automation as the lynchpin, LRS provides an infrastructure that is easy to maintain, reliable, and highly standardized for optimal integration with our advanced print management solution.

Data Protection

LRS knows that nothing is more important than safeguarding your data. That is why our service leverages Azure availability zones and regions to establish a resilient foundation that ensures high availability and fault tolerance. Our use of virtualization technologies enables efficient resource allocation and isolation, further enhancing data security and performance.

At the infrastructure layer, features like data snapshots allow us to restore system states with ease. Data backups are also included to preserve your information against unforeseen events. These capabilities, coupled with the robust Azure disaster recovery features, ensure that your data remains protected and accessible even in the face of disruptions.